What we explored
The pilots included AI clinical scribes, document workflows, voice reception and patient-access tools.
How I approached them
I looked at whether outputs were reliable, how staff would use them, what patients experienced and where clinical review or escalation remained essential. Safety, usability and adoption mattered alongside any potential time saving.
What the work showed
The pilots helped us understand where these tools could fit, what needed to change around them and where human review remained essential.